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Happy Customers

+

Years of Excellence

Stores in India

Hours Of Support

Frequently Asked Questions

GOT QUESTIONS? For further assistance please reach out to us at support@ngearsafe.com

1. What If I don’t like the product?

Sure! We offer an easy 7 days return policy where you can return your product within the 1st 7 days of your purchase. (Please note that it won’t be taken back in case of any physical damage).

2. How can I claim my warranty in case of any issues?

You are eligible to claim a warranty within 1 year of purchase (physical and water damages not covered). You can mail us at support@ngearsafe.com Or fill up a form Claim Warranty

3. How to claim warranty?

If you face any issues with your product, you are eligible for our 1-year replacement warranty. Here’s how to claim it:

For Amazon, Flipkart or marketplace Purchases: You can fill up a form here - Click Here

For Website Purchases: You can fill up a form here: Click Here

Need further Assistance?

Email: support@ngearsafe.com
Toll-Free Number:08047165643

4. How many days will it take to initiate refund / replacement for my product?

Please read about our return guidelines here: Return Policy

Beware of Counterfeit Websites/Products

We have come across a few websites that show-case or sell our products at too-good-to-be-true prices. Please steer away from such sites as they sell counterfeit products and NG EarSafe cannot ensure their authenticity.

Official Website

Testimonials

Look at what our happy customers are saying ..

Rajesh Maheshwari

Ordered it from the website but left side stopped working after 2 days. Was really frustrating at the beginning but customer service was good. They quickly picked it up and replaced with a new piece which is working fine since almost a month now.

Siddhant Nath

Had purchased EarSafe but since my purpose was for calls, came across this and the team helped me upgrade to this comm model. Its been perfect and a worthy upgrade.

Shellie

They had mentioned getting 200 off on prepaid orders but instead of 2799, 2999 only get deducted, Had to explain everything to them on mail and whatsapp but eventually they refunded the additional 200 as it was a system issue Otherwise product is good.

Aagam Jhaveri

I never buy frm company sites directly and prefer to buy from amazon but after reading their process and reviews, decided to get 1 from here and the experience surprisingly has been good. Had some issues in tracking but the support team solved it quickly. Good product too.

Contact

Fill up the form if you have any query.

Address

KEDAR, TULSI PARK STREET 1, RAIYA TEL EXCHANGE, 150FT ROAD, 360005 RAJKOT Gujarat, India

Call Us

Toll free number:08047165643

Open Hours

Monday - Saturday

10:00AM - 07:00PM

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