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Frequently Asked Questions
GOT QUESTIONS? For further assistance please reach out to us at support@ngearsafe.com
1. What If I don’t like the product?
Sure! We offer an easy 7 days return policy where you can return your product within the 1st 7 days of your purchase. (Please note that it won’t be taken back in case of any physical damage).
2. How can I claim my warranty in case of any issues?
You are eligible to claim a warranty within 1 year of purchase (physical and water damages not covered). You can mail us at support@ngearsafe.com Or fill up a form Claim Warranty
3. How to claim warranty?
If you face any issues with your product, you are eligible for our 1-year replacement warranty. Here’s how to claim it:
For Amazon, Flipkart or marketplace Purchases:
You can fill up a form here - Click Here
For Website Purchases:
You can fill up a form here: Click Here
Need further Assistance?
Email: support@ngearsafe.com
Toll-Free Number:08047165643
4. How many days will it take to initiate refund / replacement for my product?
Please read about our return guidelines here: Return Policy
Beware of Counterfeit Websites/Products
We have come across a few websites that show-case or sell our products at too-good-to-be-true prices. Please steer away from such sites as they sell counterfeit products and NG EarSafe cannot ensure their authenticity.
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Address
KEDAR, TULSI PARK STREET 1, RAIYA TEL EXCHANGE, 150FT ROAD, 360005 RAJKOT Gujarat, India
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Toll free number:08047165643
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Monday - Saturday
10:00AM - 07:00PM